Legal
Privacy Policy
Last updated: March 2026
1. Introduction
The Obafemi Awolowo University Teaching Hospitals Complex (OAUTHC) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our website and services.
2. Information We Collect
We may collect the following categories of information:
- Personal identification: Name, email address, phone number, gender.
- Appointment data: Preferred dates, times, patient type, and any notes you provide when booking.
- Newsletter data: Email address submitted for subscription.
- Technical data: IP address, browser type, pages visited, and cookies (see Section 7).
3. How We Use Your Information
We use the information we collect to:
- Process and confirm appointment bookings.
- Send health news and updates (newsletter subscribers only).
- Improve the functionality and content of our website.
- Comply with legal and regulatory obligations.
- Respond to enquiries and provide patient support.
4. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (appointment bookings), legitimate interests (website improvement), consent (newsletter), and compliance with legal obligations.
5. Sharing of Information
OAUTHC does not sell, trade, or rent your personal information to third parties. We may share data with:
- Service providers who assist in operating our website (under strict confidentiality agreements).
- Government or regulatory authorities where required by law.
- Clinical staff within OAUTHC directly involved in your care.
6. Data Retention
We retain personal data only as long as necessary for the purpose it was collected, or as required by applicable Nigerian law. Appointment records are retained in line with national health records management guidelines.
7. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of the website may not function as intended.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data where there is no lawful reason to continue processing it.
- Withdraw consent at any time (e.g. unsubscribe from newsletter).
- Lodge a complaint with the relevant data protection authority.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
OAUTHC may update this Privacy Policy periodically. We will notify users of material changes by posting the updated policy on this page with a revised date. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Us
For questions, data access requests, or concerns regarding this Privacy Policy, please contact info@oauthc.gov.ng.